Privacy Policy

The data controller responsible for the processing of personal data is:

LAD 1 Studio d.o.o.

Trnjanska cesta 69

10000 Zagreb

Croatia

OIB (Personal Identification Number): 12529080613

E-mail: info@lotusarchitecti.com

Telephone: +385 12016352

This Privacy Policy applies to the processing of personal data when using the following website: https://lotusarchitecti.com/

LAD 1 Studio d.o.o. respects the privacy of its users and strives to ensure that personal data is processed transparently and lawfully in accordance with applicable data protection regulations, including the General Data Protection Regulation (GDPR).

We primarily collect personal data when you provide it to us directly through the contact form or when you contact us directly by e-mail or telephone.

Through the contact form on our website, we may collect:

• first and last name;
• e-mail address;
• telephone number, if provided;
• the content of your message.

Providing a telephone number through the contact form is optional. In addition to the data listed above, we may also process other personal data that you voluntarily provide to us in your communications with us. Please do not provide unnecessary personal data through the contact form or other communication channels.

We process your personal data only to the extent necessary for the specific purpose for which it was collected.

The information you provide through the contact form, by e-mail, or through other communication channels may be used for:

• responding to your enquiries;
• communicating with you;
• providing information about our services;
• arranging meetings and further business communications;
• processing your request for cooperation;
• preparing a quotation or proposal when requested;
• taking necessary steps prior to entering into a contract;
• performing contractual obligations if a business relationship is established;
• complying with legal obligations;
• protecting our rights and legitimate interests.

We do not use your personal data to send promotional communications unless an appropriate legal basis for such processing has been established.

Depending on the specific purpose, the processing of personal data may be based on:

• taking steps at your request prior to entering into a contract;
• the performance of a contract or taking steps related to a contract;
• compliance with our legal obligations;
• our legitimate interest, which consists of ensuring the security and protection of our information systems, maintaining internal records of business contacts, and establishing, exercising, or defending legal claims.;
• your consent, where consent is required for the specific processing activity.

Submitting an enquiry through the contact form does not, in itself, constitute consent to receive marketing communications.

Providing data through the contact form is voluntary. Data marked as mandatory is necessary for us to process and respond to your enquiry. If you do not provide the information necessary for us to respond, we may not be able to process your enquiry. Providing a telephone number is not mandatory.

We do not sell, rent, or otherwise provide your personal data to third parties for their own marketing purposes.

Your personal data may be made available to certain categories of recipients where necessary for lawful business operations and the provision of services, including:

• authorised persons within LAD 1 Studio d.o.o.;
• website hosting and technical maintenance service providers;
• IT and technical support providers;
• e-mail service providers;
• accounting, legal, and other professional advisers, where necessary;
• competent public authorities and other persons where we are required to do so by law or pursuant to a lawful request.

Service providers entrusted with the processing of personal data process such data only within the scope of their authorisation and contractual obligations and in accordance with appropriate data protection measures.

Our website uses the services of an external hosting and technical maintenance provider. In the course of providing technical support and maintaining the website, such a service provider may have access to certain data that is technically processed when the website is used, such as data necessary for server operation and system security. The exact scope of such processing depends on the technical configuration of the website and the services we use.

Our website uses cookies that are necessary for its proper and secure operation and for displaying content in the selected language. We currently use the following cookies:

These cookies are not used to create user profiles or for advertising or marketing purposes. Cookies classified as necessary are required for the proper operation and security of the website and cannot be disabled through the website’s cookie settings.

Our website contains links to LAD 1 Studio d.o.o.’s profiles on social media platforms, including:

• LinkedIn;
• Facebook;
• Instagram.

The website also contains a link to our location via Google Maps. These links lead to external websites and services operated by third parties. Our website does not embed a Google Maps map; instead, it directs users to Google Maps via a link. By clicking on these links, you leave our website and are redirected to a website or service operated by a third party. The processing of personal data carried out by these providers is governed by their own privacy policies and terms of use.

We retain personal data only for as long as necessary to fulfil the purpose for which it was collected, unless we are legally required to retain it for a longer period or its retention is necessary for the establishment, exercise, or defence of legal claims. Data received through the contact form or by e-mail is retained for the period necessary to process and respond to your enquiry. If an enquiry results in a business relationship, the data may be retained for the duration of the business relationship and thereafter in accordance with applicable legal obligations and statutory retention periods. When there is no longer a legal or other legitimate reason to retain the data, it will be deleted or otherwise securely disposed of.

Data processed by Microsoft 365 may be transferred to the United States on the basis of the European Commission’s adequacy decision concerning the level of data protection under the EU–U.S. Data Privacy Framework.

We implement appropriate technical and organisational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure, or unauthorised access. These measures include, among other things, restricting access to personal data to persons who require such access to perform their duties and implementing appropriate information security measures. Although we take reasonable measures to protect personal data, no transmission of data over the Internet or information system can be considered completely secure.

In accordance with applicable data protection regulations, and depending on the circumstances of the specific processing activity, you have the right to:

• request access to your personal data;
• request the rectification of inaccurate or completion of incomplete personal data;
• request the erasure of your personal data where the applicable legal requirements are met;
• request restriction of processing where the applicable legal requirements are met;
• object to the processing of your personal data where the applicable legal requirements are met;
• request data portability where the applicable legal requirements are met;
• withdraw your consent at any time where the processing is based on your consent.

Withdrawal of consent does not affect the lawfulness of processing carried out on the basis of consent before its withdrawal. To exercise your rights, you may contact us at: info@lotusarchitecti.com

For the purpose of protecting personal data, we may request additional information necessary to verify your identity.

If you believe that your personal data is being processed in violation of applicable data protection regulations, you have the right to lodge a complaint with the competent supervisory authority. In the Republic of Croatia, the competent supervisory authority is:

Croatian Personal Data Protection Agency (AZOP)

Selska cesta 136

10000 Zagreb

Croatia

Web: https://azop.hr/

We may periodically amend this Privacy Policy to reflect changes in applicable regulations, technology, our business practices, or the functionality of our website. The updated version will be published on this website together with the date of the most recent update.

For any questions concerning this Privacy Policy or the processing of your personal data, you may contact us at:

LAD 1 Studio d.o.o.

Trnjanska cesta 69

10000 Zagreb

Croatia

OIB (Personal Identification Number): 12529080613

E-mail: info@lotusarchitecti.com

Telephone: +385 12016352